Atlanta Maid Service
Does your fast paced lifestyle here in the Atlanta metro area make it difficult to keep your home clean? Today's hectic lifestyle means that you often lack the free time to make sure your house is clean. Atlanta's terrible traffic makes it even more difficult for you to find enough free time to take care of your home chores. So, maybe you've considered doing what many busy Atlanta residents have done, hire a maid service.
However, as you probably know, you need to know exactly who you're allowing to work inside your home. Therefore it is important before you engage a maid service here in Atlanta, or elsewhere for that matter, that you take the time to examine several important criteria.
References
It is important that you ask for references when engaging a house cleaning service. You would expect the maid service company to provide you with the basic information such as how long they have been in business, how long has their office been operating in the Atlanta area if they're a national chain or franchise and so forth.
You should also ask for at least 3 customer references that you can call. When you contact these current clients of the maid service you should inquire about how long they've used this Atlanta Maid Service, how happy they've been with the cleaning work that was performed and if there were any issues with the maid service.
Employee Screening and Status
It is very important for you to find out if the maid service you wish to employ here in the Atlanta metro area does background checks on their maids. This background check should include a criminal background check and US residence status. Having the peace of mind that comes from such an investigation performed by the maid service company is quite important.
Furthermore, you should be aware of the employment status of the maids who will be cleaning your home. Are they employees of the maid service company or are they subcontractors. The important factor here is that a company that uses subcontractors may not provide background checks, training or liability insurance. You will also find quality standard enforcement more lax in a subcontractor situation.
Bonding and Insurance
Another important thing for you to consider is if the Atlanta maid service you use is bonded. If they are properly bonded this will protect you should a staff member be responsible for a theft while they are in your home cleaning it. You should be aware that there are maid service companies out there which are not bonded or only have limited coverage that does not protect the consumer.
Likewise, you want to make certain that the house cleaning company has proper liability insurance. Should one of the cleaning staff slip and fall while cleaning your home your home owners liability insurance may not cover the incident. It is essential that the maid service you use has comprehensive liability and employee accident coverage.
Cleaning Products and Equipment
Some cleaning services require you to supply cleaning products and equipment while others provide their own supplies. You should find this out up front before you contract with the company. This stipulation often is calculated into the cost of the maid service so make sure you aren't seeing false economy in the quoted price you get from an Atlanta maid service.
You may also want to have a say in what kinds of cleaning products are used in your home. Some people do not like for harsh chemical cleaners to be used. Many people these days in Atlanta's upscale suburbs, like Alpharetta, have features in their home, such as granite countertops or stainless steel appliances, that require special cleaners and care. Make sure that the maid service you decide to use can handle these special cleaning requirements.
If you have environmental concerns you will want to confirm that the green cleaning chemicals that the maid service is using are safe and effective at cleaning and disinfecting your home. If the maid service touts itself as being "Green Certified" then you should discover what certification board provided this title and what the requirements for certification by that body are.
Satisfaction Guarantee
The steps that a maid service takes when it comes to customer satisfaction will tell you a great deal about how much that company values their customers. You should find out how a particular company measures and collects customer satisfaction data. What is their complaint procedure? Do managers inspect the work done by the maids? How is the quality of the maid service determined? What kind of satisfaction guarantee is offered by the maid service company?
You should find out the answers to these questions before engaging the maid service. Knowing this information up front will help you select a reliable company so that you can relax and not worry about making the right choice when it comes to a maid service in Atlanta.